Feedback & Complaint

Due to our corporate responsibility; sustainability and customer satisfaction are our main subjects as we declare in our all polices. We encourage the public to send us feedback about policies, operations and activities and those or our suppliers and partners.

Please send your comments to or you can call +903423371488.

Please provide as much detail as possible therefore we can appreciate your comments prompt reply. Your comments will evaluate by our experts. In our feedback system;  we record the comments and grievances, we take action to verify claims, corrected nonconformity has been replied with detailed actions taken.

Within the scope of our responsible forest management activities, we openly declare that we have established standard operating procedures to implement our Forest Products Sourcing Policy and that these procedures can be shared with all our stakeholders upon request.